Complaints Procedure

The Windle House Dental team is regulated by the General Dental Council.

The Council requires us to:

  • Put patients’ interests first
  • Communicate effectively with patients
  • Obtain patients’ valid consent
  • Maintain and protect patients’ information
  • Have a clear and effective complaints procedure
  • Work with colleagues in a way that is in patients’ best interests
  • Maintain, develop and work within our professional knowledge and skills
  • Raise concerns if patients are at risk
  • Make sure our personal behavior maintains patients’ confidence in the dental profession

This practice operates a complaints process which aims to resolve any issues or concerns.

These should be addressed to:
Practice Manager

Windle House Dental Practice

1 Spray Street
St Helens
WA10 2NN

Tel No: 01744 820404

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